Samsung — Faulty Compressor

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Samsung

I am extremely fed up with the services of Samsung. I bought a refrigerator in Oct 2020 and it was working smoothly till 15/03/2022 but it suddenly stopped cooling and we had to contact to the customer support. The mechanic didn’t show up for 2-3 days but he came today and he said that the compressor has to be changed. He also said that since the compressor is under warranty replacing it will not be chargeable but while replacing the compressor the freon will leak and I have to bear with the freon gas charges that is ₹1800. I contacted customer care to confirm this and they said the same. My question is why should I pay for the freon leakage charges I am not responsible for the freon leakage. The freon chamber is absolutely fine. It’s working fine then what is the need to refill freon. And even if it leaks while replacing the compressor is that my fault? The mechanic should be careful while replacing it so that the freon doesn’t leak since it is very dangerous for Health too. Why can’t the mechanic be careful while replacing the compressor to avoid any kind of leakage. My Concern is please make sure that if someone visits to replace the compressor he does it carefully that the freon doesn’t leak else I will go to consumer forum