[Resolved]  Samsung — Faulty handset

18 December 2022

The Manager
Samsung India

Sir,

Sub - Faulty handset

I am writing to inform you about the faulty mobile phone that I have purchased from Samsung. On the 10th of September, I bought a brand new Samsung Galaxy a33 5g. However, upon one week o[censored]sing it, several problems started to appear.

Previously I had written the complaint and somehow the problem not might resolved properly but I cooperate with the company. Now Again the issue is arrived, the system either crashes or switching off and the display is turn into a dark purple mode. Now it is not working properly and when I charged the handset it goes to the black screen and starts heating up.
Now I am done with your company and the services provided with you because I am facing the issue constantly as the handset was purchased barely 4 months before and the issues are not resolving properly.

For these reasons, I would ask you either to refund the purchase price in full or send me the replacement handset. Looking forward to your immediate response.

Thanking you.

Yours Faithfully
Anoop
Mob no. [protected]