Samsung — Faulty Phone

Address:

Dehradun, Uttarakhand

I have purchased samsung galaxy A5 on 10th feburary 2015 and now i am having some network issues with the handset. I have submitted that handset to service centre on 18th feburary 2015 and they told me that they have to replace the full board of the handset. I dont want that handset anymore as it was just 8 days old handset i want a new handset. As it was a new handset and it is creating problem inthe starting so dont know how long it will gonna work after repairing. when i reached service centre on 18th feb they told me that they cant provide me the new handset because there was 7 days replacing policy but on 17th it was a national holiday. So it was not my fault i was facing the problem from monday night that is 16th feb and then it was a holiday..So the thing is that i want a new handset and i dont want that repaired handset.. If you can provide me the new handset i will appreciate you otherwise i will go to the consumer court and will file a complaint there..