[Resolved]  Samsung — Faulty Samsung S22+ phone

I ordered a Samsung Galaxy S22+ on[protected] on Flipkart. Today on[protected], the phone is totally dead all of a sudden and i am without important data of my phone. We have tried to contact Samsung customer and service center and there is No any help from them. I am totally frustrated after purchasing this phone for 60, 028/- and currently have no access to my phone and very important business data in it. As a customer i am totally clueless as to what i can do about this and who i can contact.
The customer service center says that once the phone is opened it will not be in its original state any more and that there is chances of total data loss.
As customer after paying such a huge amount for the phone i stand at risk of data loss without misusing the phone. What justice does samsung do by making such products where customers data is not safe even after paying 60, 000/- rupees.
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Nov 23, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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