Samsung — Forcefully asking to pay for charging port

Address:JAMMU

Sir i had submitted for screen replacement on 2 may 2022 service centre first of all charged me rs 180 for inspection then asked for screen replacement for 4800 i said ok do it . after submitting phone they told me that your charging slot is not working
then they said you may be using unbranded charger i said i had original charger and just 1 hour ago i fully charged my phone how come service centre is telling me to add 700 rupees for charger
this is very bad either samsung should rectify this or i am going to register to consumer court for doing fraud with customeer and phone was also in warranty just 8 month old
serivce id no [protected]
DO THE NEED FULL
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18889
    Pending
    0
    Resolved
    11177
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information