Respected Sir/Ma'am,
I purchased a Samsung mobile from Samsung Cafe from New Digital Gallary ( D. P. Road )-Cafe. The purchase was fine and the salesman had taken my previous phone to make me a member of samsung smart club. The purchase was done and I returned home. Today as I was checking my email in general, I found an email IN MY TRASH FOLDER from samsung wherein a wired earphones were purchased in my name. There was no such purchase by me. On further search I found my smartclub points were used for this.
I would like to understand what kind of service is this from samsung? What if I had not noticed that email in the trash which the salesman had deleted? I am not looking for any kind of refund but what if the earphones purchased in my name were used for some wrong activity? Is samsung so irresponsible?
I would like the invoice to be invalidated and recieve an email from your official handle stating the same. Failure to do so would lead me to seriously considering approaching consumer court because it is such a serious issue. I would request you to take prompt and immediate action from your side. Was this information helpful? |
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