[Resolved] Samsung — Fridge

namisha manchanda

from Kichha, Uttarakhand

Sep 6, 2022

Address:

India

I have a double door fridge which I purchased it in 2012 now the issue was gradually my vegetables got some ice in it so I called in customer care and someone visited at my place. Now the issue was something else and I had to call them 4-6 times for one issue and they did something to my fridge that my door is not free now and also not in stock. I have a call recording I have escalated in ceo desk but no revert. Kushal from ceo desk is not doing at all. I told him to listen call recording of the people so he didn’t listen it and disconnected the call.

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Oct 8, 2022

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2022

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung