Address: | Sk technology Ambernath samsung care |
During Nov 22 patch update my Galaxy f41 stuck with samsung logo and not booted further. I approched samsung care for resolution. The technician informed motherboard needs to ne replaced being corrupted. I informed that during update its got corrupted so samsung should replace it freely however they hold the complaint and informed after a week follow-up they won't repair free. At last I paid the charge and replaced the motherboard. Then decided to approach in consumer forum. Also I promised I will never buy nor recommend anyone to purchase samsung product further. Thus Samsung should be boycott from India.
Also I demand the refund with intest and compensation of 50000 for essential data loss.
The motherboard replaced by paing 3680/_ as replacement charge but the IMEI number not changed so have doubt that my motherboard was repaired and no new motherboard installed. So needs investigate regarding replacement. Was this information helpful? |
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