[Resolved]  Samsung Galaxy — fake call from delhi giving samsung galaxy j7 prime

Dear
Sir/madam
Nivedan is prakar hai ki mere pas kuch dino pahle call aaya tha samsung ke name se or jisme ki mujhe bola gaya tha ki company ki marketing badane ke liye kuch phone kam price main diye ja rahe hai jisme ki aapka number bhi select hua hai or mujhe bola gaya tha ki 3500 rs main aapko sumsung j7 prime mobile diya jayega or wo parcel mujhe aaj recived hua jisme ki ganesh ji ki murti nikli hai sir aapse nivedan hai ki is company ke khilaf karyabahi ki jaye or wo rupees mujhe bapas diye jaye ya fir mujhe wo product diya jaye
My name is sunil kumar i am from hamirpur (Himachal pradesh) mobile no [protected], [protected] company ke product se related image main attach kar raha hu sir aapse nivedan hai ki uske khilaf bahut jald karyabahi ki jaye
Company related detials
Company name smart galaxy
Company address - 10/10 village begampur delhi 110086
Mobile no jinse call aaya - [protected], [protected], [protected]
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Nov 21, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2017
Samsung India Customer Care's response
Dear Sir,
This is in reference to your email / letter wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

today i got call for samsung j7 prime they said that they will give me that cell phn in just 4000/- rs they said go and collect your phn from ur nearest post office is it true or false shall i go to collect that package or they r fooling me ..help me
Samsung India Customer Care's response, Feb 22, 2018
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Samsung India Customer Care's response, Feb 22, 2018
Verified Support
Dear Sir/Madam,
This is in reference to your email / letter wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
Today i got call for samsung j7 prime they said that they will give me that cell phn in just 4000/- rs they said go and collect your phon from ur nearest post office by case payment is it true or false shall i go to collect that package or they r fooling me ..help me they call from DElhi mobile no is [protected], [protected]
Samsung India Customer Care's response, Jul 3, 2018
Verified Support
This is in reference to your email / letter wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
samsung company ka name se mila chaina mobole
samsung company bale kyo nhi rok lga rhe he esse company pe jo tumhare company ke dubane bali he
help me mujhe 13500 me mila samsung j7 prime ka copy mobile china ka
meri help kro dear sir [protected]
Samsung India Customer Care's response, Jul 3, 2018
Verified Support
Dear Customer,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
में शशीकान्त गोस्वामी
सैमसंग कम्पनी complant

कब तक ऐसा ही चलता रहेगा कब तक हम धोखा खाते रहे कोई तो उपाय करो सर जी
Samsung India Customer Care's response, Jul 3, 2018
Verified Support
Dear Customer,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd

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