Samsung Galaxy Grand 2 — Defect found in Samsung Galaxy Grand 2 (What can i do)

Address:

Mumbai City, Maharashtra

Repested Sir, I am Mr. Ronen Moses Gadkar. My mobile number is [protected]. I have purchase Samsung Galary Grand 2. On[protected] for Rs. 21, 500/-. On[protected] within 15 days i found display problem. When i press mobile display. Black spot is appear on screen. That i went to samsung service centre. I contact Mr. Sandeep (Service Executive). He has keep my mobile repairing. He told me that they are giving me mobile on[protected]. They have given me mobile on[protected]. When i receive my mobile. I check my problem. I found again my problem in my hand set. Then Mr. Sandeep Have given me all explaination. He has told me that they have change my display. I am checking my handset. But the problem didn't solve. Then i request to Mr. Sandeep "Sir Please Replace My Mobile". They Ignore me. With 15 days my handset having some problem. This problem is from manufacture. They have given me Defective model. Sir i want replacement. So, finally my friend Mr. Sandeep Kasalkar advised me that just post your complaint to the Consumer Complaints, they will definitely solve your problem. Now, my final hope is Consumer Complaint. I really having hopes with you sir. Kindly help me and also, Kindly help me and also, for the other customers. Waiting for your reply. Yours faithfully, Ronen Moses Gadkar . Encl. : Bill Copy and Service Bill