Samsung — Galaxy Grand 2 handset defect product

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Chennai, Tamil Nadu

I purchased a Galaxy grand 2 for 18500/- 2 months back, there ware a hell lot of problems since the day i got the handset, when i contacted the samsung directly they asked me update the software - after update few more problems got added up with the existing problem. Again i contacted the CC they asked me to factory reset and surely the problem will be resolved, i did that too but still the same problem exists and am really fed up with the product. Its a waste of money and samsung is cheating us by selling the products at a high cost with a cheap quality. 1, Memory card is not detected most of the times and error message is displayed - Check the memory card in other mobile and laptop there is no issue with the card. 2, Mobile is getting heated up like its in a oven while charging 3, Battery backup has gone down 4, Display doesn't glow when power button is pressed. 5, Lock is not released on swiping 6, Hangs a lot and its very slow 7, Some times not able to attend the call because the swipe is not repsonding. on further calling the CC they asked me to take the phone to service center. Even after spending a huge amount for handset i think its nit my job to take it to service center and keep on calling the customer care for resolving the problem. For using a handset by accepting all these defects i can even buy many other mobile for a lower price with a good specs. SAMSUNG makes Worst product and please guys donot go for samsung products and waste your money. Senthil [protected]