Samsung — Galaxy S22 plus

I placed an order for Samsung galaxy s22 plus on 2nd of September 2022 and paid the full amount online. The expected date of delivery was 6th September. But I haven't received the product yet. When I filed the complaint regarding the same they said issue will be resolved and I will get the solution in 24-48hrs. It's more than 72hrs I neither received any solution nor they are ready to tell what the problem is
This is my order id [protected]
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