[Resolved] Samsung — Geyser

MR Bangalore

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560062

I have purchased 25 liter storage type Jonson Geyser 8 months back. In 1st month itself the geyser started leaking and it got repaired in 3 weeks time. Now 2nd time leakage stated. Complained a week back, still no resolution. Even the geyser just warms the water instead of heating.
I use other company geyser in my other bathroom, and till now no problem.
I find Johnson geyser are worst and their services are pathetic. It's been a week after rising complaint, till no resolution.

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Jun 24, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

May 23, 2017

Updated by MR Bangalore It's Johnson geyser, not Samsung

Verified Support

May 24, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

Rock Immy

from Badlapur, Maharashtra

I was buy one refrigerator on 3Rd may then the same is not working from 10th may I frequently called and informed to Samsung care but still not any action taken by your site
Kindly change my refrigerator

Samsung India Customer Care's response, May 25, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd