Samsung — Harrasments by service center

Samsung — Harrasments by service center

A amanberiwal25

Gave my mobile for repair at hazra service centre for some touch fault for which service centre replied that repair or part replacement will be done as its in warranty on 25 june 2020 after 15 or 20 days when i send my staff they said screen was broken so you will be charged for it i refused to pay as it was not broken from my side they said they will replace it free of cost and now they are regularly delaying is releasing phone. Every other day they are asking for a day time. I am attaching document issued by them. +1 photos Was this information helpful? No (0) Yes (0)
Samsung India customer support has been notified about the posted complaint. Verified Support Aug 13, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Sep 22, 2020 Updated by amanberiwal25 No such response received till date 22/09/2020
Add a Comment	Share
Submit Close