[Resolved] Samsung Home Appliances — no response from customer care since 5 days for free ac service under warranty period

Prakhar Ind

from Surat, Gujarat

Address:	Vadodara, Gujarat, 390010
Website:	samsung

I am continuously doing follow ups and complains to samsung toll free customer care since 6th march. I have purchased ac in last may and its is under waranty period. I had offered 3 free services but till date no service has been provided. Currently my ac is not giving cooing, so i had registered complaint with toll free customer service. Based on my continuous follow ups following is the plenty of complaint referance no. But no one is coming to repair the ac. Ref. No. Is 1. [protected]
2.[protected]
3. [protected]

Pleasee help me to solve my query and resolve the issue by today itself

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Apr 23, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd