[Resolved] Samsung — i'm complaining about order samsung smart tv ua55nu7090kxxl ordered | |
I ordered samsung smart tv ua55nu7090kxxl on may-28-2020 which is guarantied by savex technlogy and supposed to be delivered on jun-18. I faced many trouble you could imagine. First i received email with wrong name and second the tracking number provided in mail and website are different. I asked the team to investigate the issue there is no update till jun-30 so i tried reaching savex and got the tracking number by myself. After confirming with savex the correct tracking number i informed samsung team to update it and expedite the delivery. But there is no response at all. I called, wrote mails and raised complaint via write to ceo but there is no response. This is worst service ever i faced in online platform Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 07, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
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