Samsung — I'm not getting appropriate software upgrade as mentioned in company website

The issue that I have experienced was: I'm using Samsung A52s 5G, As per company policy mentioned on their official website https://security.samsungmobile.com/workScope.smsb

I should get monthly updates but still my device is on Jan release updates and also Jan release updates we are facing many bugs . As we can see on Google except India every reason are getting Feb March security updates but in India we are facing issues. As we spent more that 35k for this model to get appropriate updates on time we are not getting it. Please help us as customer support is telling wait for sometime form past one month.