[Resolved] Samsung India — 1 ton AC split samsung | |||||
Sir i had purchased the above subjected appliance in 2012. Fan of the said appliance is not functioning. Engineer asked me that mortar of the said appliance has been damaged which will be replaced by issuing a new mortar by samsung co. May pl. Arrange the said and direct the engineer concerned to replace the said on priority Riaz malik H. No.168 bathandi morh narwal jammu (J&k) 110018 Ph. No. [protected] Regards. Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. May 16, 2017 Venkatamuni Reddy's response Bhargavi R: [protected]
Verified Support May 22, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
4 Comments | |||||
Comments
My device is j2 (sm-j200g) I was today updated my phone.But after updation of my phone has some error like ...Unfortunately myfile is stopped..so i can't open myfile...what i do????plzz...give me a solution
Samsung India Customer Care's response, May 24, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Hi,
I have Samsung 32" LCD TV with below details
Model number LA32B480Q1LXL
Serial No 12393PCs500272x
Version AA01
The problem with the TV is that when I switched on the power the display screen is blank.I want this issue to be resolved soon.
Thanks
Suresh Singh
I have Samsung 32" LCD TV with below details
Model number LA32B480Q1LXL
Serial No 12393PCs500272x
Version AA01
The problem with the TV is that when I switched on the power the display screen is blank.I want this issue to be resolved soon.
Thanks
Suresh Singh
Samsung India Customer Care's response, May 24, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
I have Purchased this mobile on 14/05/2016. mobile is working fine i dont have any problem with mobile . I was travelling from Tirupati to Bengalore via Hosure My mobile stolen in the HOSUR Bus Stop Tamil Nadu.
My IMIE Number is [protected]
My IMIE Number is [protected]
Samsung India Customer Care's response, May 24, 2017
Verified Support
Dear Sir,
Greetings!
This is in regards to the complaint of your Samsung Mobile.
We are sorry to hear the loss of your mobile phone. As an immediate step incase FIR for the same is not registered so far, we request you to kindly do the same at the earliest to avoid any misuse of the phone and data.
The feature of “FindMyMobile” which helps to find your device in case it is lost and also helps you to protect your data, the same needs to be activated by the customer on his/her own by login to Samsung account and enabling the required options on the mobile.
We would also like to state that all the basic features, interface etc. are explained at the point of sales.
As there has been no deficiency in the product/services we would not be able to consider any request for replacement/refund for this product.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Greetings!
This is in regards to the complaint of your Samsung Mobile.
We are sorry to hear the loss of your mobile phone. As an immediate step incase FIR for the same is not registered so far, we request you to kindly do the same at the earliest to avoid any misuse of the phone and data.
The feature of “FindMyMobile” which helps to find your device in case it is lost and also helps you to protect your data, the same needs to be activated by the customer on his/her own by login to Samsung account and enabling the required options on the mobile.
We would also like to state that all the basic features, interface etc. are explained at the point of sales.
As there has been no deficiency in the product/services we would not be able to consider any request for replacement/refund for this product.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18893
Pending
0
Resolved
11178
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd