[Resolved] Samsung India — 48 inches tv | |||
The subject tv was purchased in december 2015. Some patches started appearing on the screen in 2017. Complained to customer care many times. Finally directed to communicate with a company executive. Company techician checked and diagnosed they were dust patches. Denied free change as out of warranty. More patches have developed and is very painful as one paid rs 71, 000/-for the tv. Pl consider changing the screen free of cost as it is clearly a manufacturing defect. Sudhir chugh Mobile - [protected] Was this information helpful? | |||
Oct 14, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 11, 2018 Samsung India Customer Care's response Dear Sir/Mam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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