[Resolved] Samsung India — a.c. replacement

Hitesh687

from Delhi, Delhi

Address:

Hitesh Solanki 1/ Mahendikuwa Muncipal Pumping Staff QTARS, O/S Shahpur Gate Ahmedabad, Shahpur, Ahmedabad, Gujarat, 380001

I have purchased Samsung company A.C. from Bombay Television Service who is authorised distributor of samsung A.C. in the month of Dec-18 and same was unpacked yesterday on 01/04/2019 and found defective after knowing about the defect and note the complain for this to the dealer and when his engineer came to inspection and told us for repairing the same but we have discussed them for replacement as the piece is found defective but dealer is denied for the same so pls look in to this matter of cheating and help me.

Regards
Hitesh Solanki
[protected]

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May 6, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd