Address: | Alappuzha, Kerala, 688561 |
To
M/s Samsung.
Sir,
On 10th June 2014 I purchased a Samsung TV, LED VA46F5100 S/N MOWN3PBF 100269 from M/s TV House, Alappuzha. @ Rs. 70, 900/=.
On this 6th Feb.2016, while watching TV, video from the screen got disappeared but the voice was there. That means I could hear the audio but not able to see anything on the screen.
Immediately I have contacted M/s TV house, Alappuzha and explained my experience. They told me that the warranty period is over and advised to contact the service center.
Accordingly, on 8th Feb. Mr. Nibin, the Service Engineer inspected the TV and told me that the repairs will cost Rs. 33, 127/50. It was really shocking to me. I could use the Samsung LED 46 TV only for 19 months and 27 days. It was quite unfortunate for me.
Though I am a fan of Samsung products, at present I am not in a position to spare such a huge amount for the repairs.
I am a senior citizen of 75, pensioner
Considering my grievances I request you to kindly extend the warranty period suitably to get my TV repaired.
Thanking you,
Yours faithfully, Was this information helpful? |
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