[Resolved]  Samsung India — A5 16 screen display has black patches

Address:Udham Singh Nagar, Uttarakhand, 262308
Website:Samsung.com

I bought an Samsung A5 16 on august 2016 and its been since then the screen is displaying black patches. It was not over a month but the phone is still kept . I went to the service center for free replacement as under the warranty but the service station officers are not ready to listen my complaint and is asking for rs 9000 . so I complaint at the Samsung store but its been over 8 months but no reply so I gave to a shopkeeper to fix the display problem with charges of 7000 .I wan buy any Samsung devices further bd sell this soon
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Mar 3, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jan 30, 2017
khodade's response
My name Manoj my Mobile no. [protected].
I have bought online 20000mah Samsung Power bank on bookmyoffer site but it's product is faulty. Not working properly plz refund my money 550rs. Plz reply me fast

Regards,
Manoj
Verified Support
Jan 31, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Complaint comments 

Comments

Dear sir,
My name Manoj my Mobile no. [protected].
I have bought online 20000mah Samsung Power bank on bookmyoffer site but it's product is faulty. Not working properly plz refund my money 550rs. Plz reply me fast

Regards,
Manoj

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