[Resolved] Samsung India — a50s mobile icon software issue

Sankalp Kukreti

from Noida, Uttar Pradesh

Address:

Dehradun, Uttarakhand, India, Dehradun, Uttarakhand, 248001

Dear team

I have purchased my samsung a50s on 04.11.2109 and faces icon software issue (Showing black in color), so submitted my a50s mobile handset in authorised samsung care centre situated in dehradun named qdigi service's limited on 07.12.2019 having bill no.- [protected], but till not solved my problem yet. I don't know what kind of guy's they are?? They changed my motherboard and now they said that we are updating your binary and also said that this kind of problem is in every samsung a50s.

I request samsung india to take strict action and take appropriate action.

Thanks & regards
Sankalp kukreti

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Feb 10, 2020

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd