[Resolved] Samsung India — a70 mobile | |||
I bought a new mobile handset a70 from chroma (Oberoi, goregaon). Right from the first day i had quality issues with the product. I submitted the phone to samsung service centre in goregaon west. My call is closed forcibly so that my 14 days replacement policy can lapse and then it goes into repair channel rather than replacement. It is done forcibly by executive megha & sawant in the goregaon service center stating there is no technical issue. For them even voice fluctuation is not part of technical issue. Was this information helpful? | |||
Jul 5, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 04, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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Share me your details Neha.
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Samsung UK company telling your winning prize 3crore 35lakh send name address number job age& gender email then 18500 +49000 =67500 is I giving the amount is not giving the amount please please help me
This is in reference to your complaint wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd