[Resolved] Samsung India — a76 mobile | |||
I replaced my handset (A76) display via samsung authorised service centre. After service the recent apps and back touch are not working properly. I just visited the service center the next day itself and they fixed the issue and the same arosed after 2 days and they accepted for service and now they are asking for replacement of battery. The phone was taken firstly for service during warranty period and now its not in warranty period, so they purposefully playing with the issue. The main point is the issue araised after service only Was this information helpful? | |||
Jun 29, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 15, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd