[Resolved]  Samsung India — a8 handset

Oct 24, 2017

Updated by Sunil kumar goenka on our complain co repersantative call to me at 5 55 pm and say to me who your problamand i said my problam than he said to me your set are tempard ya damage i say no tempard and damage than he say to talks with my customer service center after 6 10 pm i call with sérvice center & repersantstive service center investigate my set and said no tempard and damaged and click six side picture takne but no respactive answer to solv my problam and say come tomorrow again so i say why the delay to solve the problam my valuble time expand this matter

Oct 30, 2017

Updated by Sunil kumar goenka no respons by company in last 7 day to go to solve the my A 8 screen problem .and no consult any compani responsible repersantative and customer care service center our complain are steel panding last 13 days very big time to go and our passion are lost so i said to you why the big company in mobail and home product in india but compani service are very poor to costumer complain aand solve the matter but compani costemer care complain office call to me your complain solve immediatle but no sollution my problem i say to you my mobaile problem to solve urgent basis

Nov 13, 2017

Updated by Sunil kumar goenka I sunil Goenka our complain in handset A8 Samsung mobile log in on to 13 10 3017 in your customer care service center and time to time complain in on line complain site than response and solved the problem in 30 10 2017 to called me and say to me you deposit hendset to Co customer service center than I go to service center I meet Mr summet kr he say to me your complain is approved by company and your damaged parts ordered to company. The goods are arrived in two day so you come two day than your set is repaired and diliverd but I am go to kolkatta in 1 11 2017 to 5 11 2017 say to Mr sumeet kr I go to kolkatta and I returned to katihar in 5 11 2017 so I deposit set in 5 11 but 5.11 in Sunday so I deposit the set in 6 11 2017 so I deposit the set in 6 11 2017 and center say to me set will return in 8.11 2017 I go in 8.11 2017 say to me your parts are arrived to day so your set diliverd today I go to center 9 11 2017 he say to me your set repaired but no diliverd to you due to our office work are no complete so you come in 10 11 2017 and I go 10 11 2017 he said no proper office work are completed so you come today than I go to service center in 11 11 2017 and center said to me please you are come on Monday than I call to Mr Anand kr asm Samsung he say to me your set problem is solved but our office work are complete in Monday so you come on monday 4 pm and rechiveed your hand set so I go to Monday[protected].10 pm and center say to me your set related office problem steel pending than I call to Mr Anand kr asm Samsung say to me kindly you come today 1 pm your hand set diliverd properly and I say service center owner Mr Mukesh kr our very valuble time is spend in this work so kindly our set diliverd to day argent basis and he say your set delivers today I assured but I say to your company are very respective in India and world so I say to customer problem are solve properly and timely so customers faithe are go high thank you