[Resolved]  Samsung India — about samsung galaxy j7 max repair or replaced

Address:Nagpur, Maharashtra, 440010

Respected Sir
maine Samsung Galaxy J7 Max 14.11.2017 ko shivam trading co.wadi Nagpur se kharida tha August 2018 ko handset girne ke vajah se band ho jane ke karan maine Authorized Samsung Service Center M/s Spectrum Marketing Dharmpeth Nagpur ko out of warranty ke pahile bataya to Spectrum Marketing Dharmpeth ne 9902/- ka kharcha bataya and free repair nahi ho sakta aise bataya but handset warranty me tha and itna jada amount paid nahi kr sakta to maine coustomer care se batchit ki and bataya ki itna costly new mobile kharidneke bad samsung co.kiski warranty deti hai and mera communication id hai [protected] so meri Samsung company se itni hi request hai ki handset repair karke ya to replace karke de.
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Jan 9, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Dec 10, 2018
Updated by nileshr
Please Look at this matter as early as possibal

Respected Sir

maine Samsung Galaxy J7 Max 14.11.2017 ko shivam trading co.wadi Nagpur se kharida tha August 2018 ko handset girne ke vajah se band ho jane ke karan maine Authorized Samsung Service Center M/s Spectrum Marketing Dharmpeth Nagpur ko out of warranty ke pahile bataya to Spectrum Marketing Dharmpeth ne 9902/- ka kharcha bataya and free repair nahi ho sakta aise bataya but handset warranty me tha and itna jada amount paid nahi kr sakta to maine coustomer care se batchit ki and bataya ki itna costly new mobile kharidneke bad samsung co.kiski warranty deti hai and mera communication id hai [protected] so meri Samsung company se itni hi request hai ki handset repair karke ya to replace karke de.

about samsung galaxy j7 max repair or replaced
Dec 16, 2018
Updated by nileshr
please look at this matter
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