[Resolved] Samsung India — About service centre of n. I. T 5 faridabad | |||||
I have purchased a samsung a8 nnd after 2 months there was some problem in the volume key and when i go to service centre they told me that i have to pay rs5800 to repair that key and i told them to leave this as it is.. But when i go to same service centre again they told me to repair this key u have to pay rs500 for the same.. I told them to fis it asap.. But key is not available but when i go to them after 1week the told me to oay rs 5800 for the same n i gave them the money to fix that problem but after fixing all the problem like after 2 days the screen is coming out from back cover and now when i go to them they told me that they will replace the phone in next 20 days.. If they wnt to replace the phone than why they charged me 5800rs for that and at that time my phone is in warranty Was this information helpful? | |||||
Oct 12, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 08, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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