Samsung India — About the service care guy

Address:Sirohi, Rajasthan, 307022

Hello.my name is anop.I am from pindwara, dist-sirohi.Rajasthan.I bought Samsung galaxy j7 on date of 7th may 2016.my cell back button is not working on 12th may 2016.I went to service care sirohi.The Samsung care sirohi guy dnt know how to talk a cutomer.He is saying that u hav to pay 1500 next time.He has not manner to talk people.He is chewing tobacco. Honestly it's very bad experience to me.it's my first time I buy Samsung phone.
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Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

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