[Resolved]  Samsung India — Ac not repaired from past 8 months

Address:Yavatmal, Maharashtra, 445001
Website:SAMSUNG

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we have shared your feedback with our service team, they will be in touch with you shortly.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Updated by Girish Nachwani, Oct 12, 2016
Dear Samsung,

Still the Problem Persists E2 mode, Last Week The Engineer Guy Came to my House Tried to Repair the Machine changed pcb, sensor but still the problem persists and The Engineer Guy Said the company has said the problem will be solved in 13 days from now on plz solve the issue asap

Reference no may [protected] jun [protected], jul [protected] aug [protected], sep [protected], [protected] first time the engineer visits and said sensor needs to be replaced he tried still not worked nxt time he said pcb needs to be changed ho took 1000 rs as advance came with pcb and tried not worked then i visit the service center the engineer from service center said if it is repaired the the ac will be replace d and now from 3 months the service engg is not replying calls and when i visits the service center sir i will send the engineer today tomm like that he is saying and when i put the complaint nxt day i will just get the msg like rs 575 is being charged... sir/madam plz solve my issue on priority
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 2, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information