[Resolved] Samsung India — Ac not repaired from past 8 months | |||||
Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we have shared your feedback with our service team, they will be in touch with you shortly. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) Updated by Girish Nachwani, Oct 12, 2016 Dear Samsung, Still the Problem Persists E2 mode, Last Week The Engineer Guy Came to my House Tried to Repair the Machine changed pcb, sensor but still the problem persists and The Engineer Guy Said the company has said the problem will be solved in 13 days from now on plz solve the issue asap Reference no may [protected] jun [protected], jul [protected] aug [protected], sep [protected], [protected] first time the engineer visits and said sensor needs to be replaced he tried still not worked nxt time he said pcb needs to be changed ho took 1000 rs as advance came with pcb and tried not worked then i visit the service center the engineer from service center said if it is repaired the the ac will be replace d and now from 3 months the service engg is not replying calls and when i visits the service center sir i will send the engineer today tomm like that he is saying and when i put the complaint nxt day i will just get the msg like rs 575 is being charged... sir/madam plz solve my issue on priority Was this information helpful? | |||||
Jan 2, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 02, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
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