[Resolved]  Samsung India — ac repair... serious escalation on sahakar nagar service centre

Hi Sir /Madam,
This is related to service order request [protected].
I received very bad customer service... From Sahakara Nagar Samsung authorised service center.
I like to discuss the complete scenario ; many times I raised SR always they use to decline or cancel my repair request. This time last time again I tried and raised above mentioned requests, same issue happened again... So this time I called to escalation team later they told they will send technician even I got SMS... I called that technician guy he was very arrogant and provided bad negative response... "Not come to my home for service "later I called manager (sahakar nagar service center) office is near to my home walkable distance...
Response from Manager ; after listening to my query - we are like that only do whatever you want to do" I will not send technicians... So again I did complaint to samsung service centre... (you can check on above SR NUMBER) ... Please take this complaint seriously else I have to go consumer forum... I Have phone recording if you insist I can send you...
If like this service you guys will provide, surely you will loose your customers

Thanks and regards
Yours customer