[Resolved] Samsung India — ac service issue with irresponsible service | |||
Dear Sir, I have registered my service request on 17-2-18 clam no. [protected] for service, gas leakage and re-installation. your engineer done the job on 21-2-18 and confirm the guarantee by 90 days, yesterday i start my AC, but cooling is 0 today 3-4-18 i again registered my request clam no. [protected], your engineer visited and confirm gas leakage issue, he confirm service will be done on chargeable for gas refiling and cheeking charger .. i have already paid your service charges as your billed on 21-2-18 and give 90 days guarantee so why you again charge on same work . i request you to please help me out as your valuable customer . Regards, Rajeev kumar [protected] Was this information helpful? | |||
May 5, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 04, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd