Samsung India — Air conditioner | |||||
I had registered my first complain regarding non-cooling of my split samsung ac bearing model number:ar12fc5uaebnna and serial number: e209ppid900072f with samsung customer support executive on 10th may, 2016. Service center technician visited my place two days later and told me that there is a leakage in the condenser and it needs to be replaced and since the i did not get any response from the service center. Today morning again i called up the help line and asked the status of my complain. The have given the customer id [protected] and the ref. No. Is [protected]. After raising the issue today, i got a call from the service center and they told me that i have to pay for the new condenser. The warranty for the condenser is 3 yrs. This is really very ridiculous. How can they charge for the condenser, when the condenser is under warranty? I don’t expect this type of attitude from the service center of such a reputed brand. Was this information helpful? | |||||
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Samsung India customer support has been notified about the posted complaint. | |||||
 10 Comments | |||||
Comments
Samsung — very disappointed
[protected] my washing machine from last 3month iin service center... i think ..whose peoples have been sales my washing ...plz help me...Samsung Mobile — After Complaint many time no result.
Hi,I am ajeet singh, phone number (MTNL) [protected].
I have complaint many time, for last 1 and half month i am trying to complaint in mtnl websiite, 198 and area manager, regarding frequent net disconnection. But I didn't get any solution.
I don't know what to do next. i don't have any choice. please help me out.
Samsung — Cheque bounce
I had returned default fridge for refund in the form of cheque, but cheque was bounced. Pls help meSamsung — not responding services
We purchased new washing machine. From last 3 days onwards not sending the technicians to fix the machine. I also suffered same when i purchased LCDtv. Kindly give the instructions for the concerned.Samsung — to give my phone
i rajan here to clear that my phone is not working the service station told that maximum 7 days the phone will be repair but after 15 days my phone is not repair .model-grand 2, claim no-[protected]Samsung — toch not work
network problem and touch donot workSamsung — i bought new refrigerator before 1&half month but all vegeables are getting spoiled in 24 hours and there was water in every thing.
i bought new refrigerator before 1&half month but all vegeables are getting spoiled in 24 hours and there was in every thing. so kindly i request you to solve the problem immediately. thank you.
Samsung — new refrigerator bought but vegetables are spoiled in 24 hours and water is present in every thing.
i have bought samsung refrigerator before 1&half month but all vegeables are getting spoiled and there was water in every thing so kindly request you to solve he problem immediately. thank you.
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