[Resolved]  Samsung India — Air conditioner

Address:411041
Website:samsung.co.in

It has been 5 days I have purchased two Samsung split inverter Ac's and have been repeatedly calling their service center for installation, but they only keep telling me the engineer will visit but no one turns up or tries to call back regarding the installation. I am fed up of trying to call their service center as the only response is sorry for the inconvenience and no real solution is provided by them.
I have lodged more than 4 complaints with them.
Reference Order No is : [protected]
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May 19, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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