[Resolved] Samsung India — Air conditioner | |||||
I am very frustrating with your service, I bought one Ac and for that we call customer care to install the same and for the same they sent one person but he made our Ac on horrible conditions and till that Ac is not working and since 20 days I am continuously following with your cc but no one reverting for that every time they just making fake promise and saying soon senior technical person will reach on you but no one reaching, most important thing no even reverting to me. Now it looks like i did a big mistake to bought Ac. Also since 20 days I am calling you your cc and they saying we have escalated the issue but nothing happened and when i say them connect my call with your senior they say they are busy and no one even to think to call me back. It is just like harassment. Your kind attention is require here as they made our new Ac on horrible conditions hope at least you will do some thing. Attaching the bill copy as well. Registered complain no is. [protected]. Waiting your asap action and hope you will change my air conditioner. Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 08, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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