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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 485

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G
Ghanabihari Maharana
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV

Address:Khordha, Odisha

My SAMSUNG TV suddenly became soundless.I lodged a complain and the mechanic, after examining, remarked that the speaker and some part were to be replaced.He visibly telephoned somewhere and told that the required parts for this model were not available and he asked whether he could repair with the parts from the market . He did it on our positive gesture. Immediately after that picture vanished.After our repeated follow up the mechanic had...
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K
kamsinha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung smart led tv 40''

Address:827001

My tv samsung make smart tv 40" is not working since last 20 days. Your representative have visited my house, after receiving the complaint, and detected that 'power supply unit' has burnt and will be replaced in a day or two.
Ince than nothing has been done till now neither i was informed about the reason of in-action.

Kk sinha
Qr no 80,
Ector 1 c,
Bokaro steel city,
Bokaro jharkhand.br...
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P
PriyankaNagpal
from Mumbai, Maharashtra
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S7 edge

Address:Mumbai City, Maharashtra, 400093
Website:Samsung

Dear sir,
This is with great regret that i m writing to you. I have recently purchased s7 edge not even a month back and it is constantly having hanging issues. Contacted customer care and no one picks up finally got a reference number of [protected] and they were going to send someone home. No one turned up and we had to go to the gallery where we waited for an hour then they send us back home to take data backup and said software...
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M
Mani3939
from Hyderabad, Telangana
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Galaxy j7 display issue

Address:Hyderabad, Andhra Pradesh, 500018
Website:www.samsung.com/in/consumer/mobile-devices/smartphones

Initially i went to samsung service center on july 2nd for j7 display issue, they told that the lcd part is not available and the parts will get in one week and ask me to call after one week. After one week i called to service center and there is no proper update on parts. After few follow ups they asked me to submit the mobile on july 18th. I had submitted the mobile for refund and they told that i will receive the update with in 10days.br...
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N
Nalan Kannan
from Delhi, Delhi
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Samsung j7 replacement warranty

Address:382007

On 7th decemeber, 2015, i bought a samsung mj700f/dd mobile phone through amazon.Com with one year warranty. Last seven month the phone was working fine, on 6th august, 2016 around 9am the screen went black and the display has gone.

Immediately, i approached samsung authorised service centre, 101, haveli arcade, opp suman tower b. H domino's pizza, sector 11, gandhinagar (Samsung registration no. [protected]). The person in...
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S
sanskriti bokde
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Led tv

Address:Gurgaon, Haryana

We purchased samsung ledtv 2.01.2015. After 3 months or so it got its display damaged. For it was in warranty period the costumer care service got the panel changed without any extra charges. Now from 1 year after changing the panel the display again got damaged even worse than before. We informed them at the samsung costumer care service centre, they responded saying that there is no warranty/gurantee for display panel. They have provided...
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A
ajaybutail
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy j7 display issue

Address:Jaipur, Rajasthan, 302001
Website:samsung.com

Hello team samsung,

This is to inform you that i bought a cell phone of your company model no - samsung galaxy j7 as on 8/12/2015.
Now 5 days ago suddenly the display of cell were gone automatically.
Than i went to samsung service centre in jaipur but however they said that its a water base problem means water goes inside the cell.
And said that now you have to pay 6000 rs for new display screen
I...
+1 photos
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V
VB Enterprises
from Gurgaon, Haryana
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Samsung mobile phone - s7 edge

Address:New Delhi, Delhi, 110035

Dear, sir/mam
Please find the document against my mobile s7 edge


Mobile name - samsung s7 edge 32gb
Imei no[protected]
Complaint no[protected]
Secure gadget no - sgi[protected]
Bar code no : 8549 8696

Vikas batra
[protected]...
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S
Smriti Anurag
from Gurgaon, Haryana
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Samsung grand max 16gb

Hi,

I am using sumsung grand max 16gb which was purchased on[protected]Invoice no jpsd[protected], item code jc281838, order no [protected], suborder no:[protected], imei no: "[protected]").

I was facing an issue with my mobile as it's vibration is not working. So i went to my nearby sumsung customer care i. E in 1st floor hindon complex, vasundhara, ghaziabad 201012 on[protected] as my phone was with in...
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M
Maheshambigai
from Bengaluru, Karnataka
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16800mah power bank

Address:Chennai, Tamil Nadu, 600113
Website:bookmyoffer.com

I ordered samsung power bank [order no. [protected]] though bookmyoffer.Com. They delivered me a fake samsung power bank (Poor quality and components are moving inside case). I wrote several mail rearing replacement of product. They replayed and told the product delivered is genuine ans passed several test. After this replay mail, i didn't get mail regarding the action...
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S
Shweta Sumit Aggarwal
from Gurgaon, Haryana
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No reponse for my washing machine

Address:New Delhi, Delhi, 110032

My name is shweta aggarwal I complain about my washing machine whose complain no is [protected] . It is top load washing machine model no WA82BWKEC . Ur service center named Kaiser electronics picked up my machine on 4.08.10 since then when I call them they give me no satisfactory response. On 9th of Aug when I call them they said that right now we don't have any transportation so we will send ur machine tommorow . On 10 when I again call...
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J
Jasmin ks
from Mumbai, Maharashtra
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Samsung galaxy mobile j2

Address:Bharuch, Gujarat

My claim no, [protected]

I hv purchased samsung galaxy j2 on 15/4/16. After 1 month mobile's display was damaged. I submitted to akshar communication at ankleshwar on 24/6/16. They told me that the parts are not available so submit the documents for replacement/ refund purpose. I submitted the documents on 14/7/16, then they told me that it will take another 15 days time. I recd a msg on 6/8/16 showing my mobile repair work...
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K
Karan Ainani
from Mumbai, Maharashtra
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Phone not received from service centre

Address:Rajkot, Gujarat, 360007

Dear sir,

Myself karan ainani from Rajkot(Gujarat).

I have purchased SAMSUNG J7 ON 9-5-16. AND in that i got a fault and mobile battery was not charging and we visit to samsung service centre(Yagnik road service centre, opp kalyan jewellers, rajkot)on 3-7-16. Still not received any confirmation or phone from company. We visit more than 15 times in 40 days but nor reveived any reply.requesting you to solve the...
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T
Thakur Manjeet
from Noida, Uttar Pradesh
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Bad Bad Bad service by Samsung Communication Care

Address:Ghaziabad, Uttar Pradesh, 201009

Dear sir,
i have a Samsung mobile model SM-G7202 Samsung Galaxy Grand Max 16GB. purchase on dated 28.09.2015 last purchase dated to till time i have problem with mobile hanging problem switch off problem, battery backup problem, presently mobile in your service center M/s Garg Trading co. Ghaziabad bill no [protected] & [protected].

i'm already aware you many times also followed up but still complains as is it ??br...
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P
Pratham Gurav
from Mumbai, Maharashtra
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Samsung handset issue

Address:Mumbai City, Maharashtra, 400066
Website:www.samsung.com

Dear Team,

I Prathamesh Gurav had bought a mobile phone Samsung Galaxy J 7 on 22 October 2015, whereas all of sudden the phone screen has been stopped working.
I would like to highlight the point that there was no physical damage has been happened to the handset and neither it has got in contact of water.

Phone details

Handset Name :- Samsung J 7
IMEI no:- [protected]
br...
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Address:560002
Website:www.consumercomplaints.in/new_complaint

Date of Incident[protected] at 6 PM
Lost my mobile when I was in City market while shopping. I had kept the mobile in the top pocket. There was more crowd when the incident happened. I have lodged a compliant in the City Market police station.
The Handset model is Samsung Galaxy S6
The IMEI no of the handset -- 357215/06/160545/0...
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Address:Vadodara, Gujarat, 390017
Website:www.samsung.com

I have been submitted my samsung j7 phone due to deffect in display under warranty period for replacement on 16/7/2016 at cgx samsung service centre, kunj plaza, vadodara.
My mobile's job sheet bill no is [protected].
Purchase date-29/11/2015 .
Date of submitting mobile to service centre- 16/7/2016,
final approval for replacement date- 21/7/2016.
they have been told that i will receive my new replaced...
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A
adityamag
from Delhi, Delhi
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Pathetic Customer Service - J7

Address:New Delhi, Delhi, 110033
Website:www.samsung.com

Dear Team Samsung,
I take no pride in writing this, but people just ought to know that Samsung is probably the worst brand, ever!
This goes out to as many consumers, the world over, through SMS, Facebook, Linkedin, Yahoo Messenger, Google and through other personal platforms.
There has seldom been a case of such gross neglect and inconsideration towards a ‘PAYING Customer’.
It is apparent that, Samsung’s...
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B
Bindu14
from Ludhiana, Punjab
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Fault in samsung a8 phone touch.

Address:Mohali, Punjab, 160062

My Samsung a8 which was working suddenly become blank on 23 rd july morning7.30am after recievinga call.I had purchased the phone on 19th Oct 2015 for 31000.The service centre refused me warranty saying that damage to touch by pressing has occured.But as far as I remember there was no such incidence where the phone was pressed against any thing.hoping for due cooperation from your side in replacement of the toucan covering it in warranty...
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K
kanwarjit
from Panipat, Haryana
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Fraud by company

Address:Ludhiana, Punjab, 141002
Website:www.samsung.com

I GURPREET SINGH, Mobile no. [protected] went to samsung care centre in ludhiana located in model town extension near gurudwara baba deep singh (141002), punjab.
I wanted to repair my mobile samsung s6 edge.. there was charging problem.. they did not repaired but replaced original part with old version part. first they didn't give me bill. after they made a job sheet.. then again they refused for bill. they taken 2700 inr. my phone...
+1 photos
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