Samsung India Complaints & Reviews

I HAD PURCHASED A NEW SAMSUNG MOBILE PHONE(SAMSUNG RAGAA)CDMA, IN AUGUST FROM A LOCAL VENDER IN NALASOPARA, THE SCROLL KEY WAS NOT WORKING PROPERLY.
I WENT TO THE SHOP WITH THE MOBILE, THE PERSON TOLD ME TO VISIT THE SAMSUNG SERVICE CENTRE THE PHONE WILL BE REPAIRED OVER THERE.AS I WORK IN PAREL I WENT TO THE PAREL SERVICE, NEAR LALBAUG, WHERE THE PERSON TOLD ME THAT MY KEYPAD HAS BEEN WRONGLY INSTALLED AND AS IT HAS BEEN STUCK BY...

This is a complaint against the Samsung company-owned showroom in Vadodara (Bela Enterprise). After several complaints, nobody from the company bothered to take action.

I don't know how a company like Samsung treat customers in such an unprofessional manner, especially when you have an entire team looking after the support. More than 10 days have passed from the day of my first complaint (on October 26, 2008) and nothing...

I have purchased Samsumg Microwave oven from Ezone metro walk New Delhi on Dt 26 Oct 08, Due to festival rush the delivery was promissed to be by 8th Nov .since so many times i have personnally visited the place and dicussed the mater with the staff ...with no valid reason for non delivery .

sona sharma...

Sir,
i have purchased a T.V (MODEL NO. CZ21K55MLZX SAMSUNG CTV 21")from noida.Purchase dated is 14.01.2007.After one and half years my television is not working properly.Regading this i have compalaint to samsung customer care to solve this problem.for attainding the complaint service engineer come and checked the problem. He said that the picture tube is dead so it will be replaced by your own cost .For this you will be paid...

Two months back i had lodged a complaint with the Samsung toll free number.They sent a local technician at Nagpur.He gathered that the PCB of the fully automatic model was the trouble and needed to be changed.The same was ordered by the Nagpur Samsung branch.After that their was no response from them for over 15 days.After a number of repeated complaints at the call center, the technician got a PCB, which he said had been brought from Delhi.On...

very very bad service from service center at ameerpet, hyderabad....

Our Co. had given me samsung voucher, which can only redeemed through samsung office.

I had given voucher and balance amount of Chq Rs.990/- on dated 17.10.08 in samsung office to concern person mention in voucher. He told me you will receive camera within 2 to 3 days.
My chq was also cleared from my a/c. But I have not received my camera yet. I had talked on helpline, service centre and many person in samsung chirag,...

Hi Neeraj,
Please refer my case # [protected] and below email trail. My refrigerator is not working since from last 2 months, I am following up with customer support regularly, I remember few names to whom I spoke recently Mr Ashok, Miss Richa……., they guaranteed me that I will receive a call in 2 hrs from senior person & also a engineer will visit by EOD. Unfortunate part is neither I receive any call back nor engineer...

There is a continuous voice destruction in the right side speaker of the TV from the date of purchase. Please do the needful at the earliest....

My self Venkata Durgarao.Pemmadi, i have a savings account in Axis Bank, Mehandi Patnam Ring Road branch, Hyderabad. I had deposited a salary cheque(Name printed on cheque: Venkatta Pemmadi) in Axis bank Indirapuram branch, Noida on 071008. While Depositing they didn't object the name difference on the cheque. After 7 days i went to bank for enquiry as no customer service is picking the calls. Then they told my cheque is courier to my...

My samsung mobile was stolen on 30/09/2008 at about 8 pm. the IMEI No. is *356166/00/587582/7#. I lodged a gd with the local ps. Kindly take necessary steps to block the phone.

avik saha
kalyani, nadia
west bengal...

i maj v a gokhale IC57701P an officer in the indian army had booked the abovesaid product on 24 oct 08. details of payment:-DD NO 280318 dated 24/10/08, payable at SBI Jaipur.
inspite of repeated assurances given by the dealer ABHINANDAN ELECTRONICS, Jaipur, the delivery has not happened till date. this shows the lousy state of affairs in handling customers, n speaks volume of the inefficiency of the company.
An appropriate...

myself Abhishek Kabra have placed an order for samsung i640 through rediff shopping on 15th of october, 2008.i have made payment through credit card.my account has been debited wid the respective amount.but till date am not gettin any positive response from rediff.the order number is 4942274.i want to inform rediff that if i dont get my phone soon, i will be forced to take legal action against the company....

I bought a Samsung LCD LA40A550P1 in sep 2008. After 2 months it broke down. After calling customer care a service engineer visited my place and diagnosed the problem. Software PCB circuit board was not working. Next day Service Center told me that the part is not available and it will be replaced in a week. I requested for a standby TV for the mean time but they simply refused. Now I doubt that they will stick to the one week timeline and...

my samsung handset was not working properly that is why i gave the handset to your service centre add-ELECTRO SERVICE CENTRE, B-26, Moti Nagar, Delhi-15, on 10-09-08. But no action has been taken yet about my problem whenever i ask to them they always treating me in unwell behaviour, now i become very much unsatisfaid to your company`s service. i am facing lots of problem due to unavailablality of my phone. Pls. take some suitable action...

29 days before i had given my TFT Monitor (Model No. MJ15ASKS/XTP, serial No.:- MJ15HHBYB02626E)
for repairing at SAMSUNG AUTHORIZED SERVICE CENTRE, MANGLORE [Address::- Verma Agencies, No.[protected] Platinum point, Opp. platinum Theatre falnir Main Road, Manglore ]. it has DISPLAY RESOLUTION PROBLEM only.but from that time only each and every week they used to say call me either on Friday or Saturday and not giving any response regarding...

My name is Sameer Goswami, I am form Pune (india). I have purchased a Samsung Washing Machine Model No. 82-V5G on 28/10/2008.

On 1st Novemeber, 2008 Samsung Demo Person came and show the machine he said that the machine is default and we will replace the new piece to you.

Till date no one had call neither they send the machine.

Sorry to say that you are sunch a big and renowed company and is this...

hello,
sir/madam
My name is Abhinav Singh and i mam a resident of lucknow. 4 days ago i bought a new samsung mobile (samsung beat270) from 'MPORT' shop located in FUN mall in gomti nagar. i have found that the mic of the mobile is not functioning properly. i have bought it on 29th oct 2008.
when i went to the shop from where i purchased the mobile they said to go to the samsung sevice center.
As i...

I have purchased a SAMSUNG LCD 22A450, which was wall mounted by Samsung Engineer, but we were facing problems viewing it. Hence I registered another complaint for re-installation on 31-Oct-2008 09:30am. I have called atleast 8 to 9 times on Samsung customer care number[protected], since yesterday, and I was ensured everytime, that the Enginner will call me in 1 to 2 hours / the complaint has been assigned / the Engineer is on route to...

I called the customer service for problem in my AC and they sent an engineer named SATISH to my home and he also did the service but the AC which had a small before the service started giving big problems and now it is completly not working.The engineer disconnected the swing and had replaced the condenser with a duplicate one.He also charged us Rs.1000 on that day for the condenser and the excelent service he gave us.

WHAT...