[Resolved]  Samsung India — Bad behaviour of your customer care representative and wrong information provided by representative

Address:

Ahmedabad, Gujarat, 380060

Today i just called in customer care about my samaung note 5 status. Last time i called in service crnter i spoke to some lady she gave me wrong information abot the cheque issu date. And now i called your customer care i spoke to sushmita, she said that she can not give me the information about last time whom i talked with. And i request her to please take my call to the manger of your customer care so she put my phone on hold never to answer again. This is such a bad behaviour of you customer care representative. And the first time i called the lady whome i had talked she said me that the cheque was issud on 21st sept. And today i called for the status for my phone so that they told me that the cheque was issud on 28th sept. So these all wrong information was provided to me. Your customer care representative makes me fool for this. I want my cheque as soon as possible and i want apologies letter from both the customer care representative. The reference number of the call was [protected]. I want apologies letter. Kindly please contact me for ther further information.