[Resolved]  Samsung India — Bad repairing service of Samsung J7 mobile

Address:Gwalior, Madhya Pradesh, 91
Website:www.Samsung.com

I have given my mobile J7 on 20/01/17 for repairing which was not getting on or rebooted due to touchscreen problem.Customer care people told me that they have ordered for the procurement of its parts which will take one week.I purchased this mobile on 25th may.Till now the problem has not been resolved.
My complaint number is R28H419B0JW.The address of Samsung customer office is Vimal electronics, B-1, chetakpuri Gate, Gwalior-474002(India)
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Mar 5, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jan 31, 2017
Sunil Baliyan's response
Book my offer is a fraud site not a tru products

Verified Support
Feb 01, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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मेरा सैमसंग का पावर बैंक कल 31/01/2017को आया था जो की ख़राब निकला हँ या तो मेरा प्रोडक्ट बदल दो या पैसा वापस कर दो नाहे तो मैं कम्पलैण्ड कर दूंगा उपभोकता फॉर्म में आप लोगो का क्यों पागल बना रहे हो

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