[Resolved] Samsung India — Bad Service Ref: [protected] | |||||
My S7 Edge was submitted for service on 25th Jan as the light sensor was not working and no response till day tried calling there customer care bad response, cheap china phones service is better than Samsung service, At first instance when I visited the service Centre they were unable to resolve the queries which I had csr's didn't have any knowledge about the product and they had promised a call back next day which never happened, then I started calling the customer care, but they were totally careless. Was this information helpful? | |||||
Mar 5, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 02, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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