[Resolved] Samsung India — Battery problem last one month and year service center saying part not available next 20-25 days

saifi shamim

from Agra, Uttar Pradesh

Address:

110092

Dear Team,

Please Sutter down all service center in India and terminate all employee due to your team not capable in work your Employee Mr. ajeet saying your phone battery is not available and India and not confirm part availability so please submit mobile 20-25 days so please explain I am pay 28000 and I am facing this type problem and how can manage 20-25 days without mobile you think I am fool I am pay 28000 and my handset using your service center so please provide right me mail part not available your center and your company

And I am going to consumer court and log case Samsung md and Samsung Company

Regarding
Shamim saifi
[protected]

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Mar 16, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd