[Resolved] Samsung India — Battery swelling of A5 2016 samsung | |||||
I purchased Samsung A5 2016 on 18/5/16 and now have noticed swelling of battery to the point that it has malalinged the back cover. Purchased it from Soham electronics shalimar bagh Delhi bill no 19273, but service center refused to take my complaint and giving excuses battery malfunction not under warranty. I want to know who will be responsible if the battery explodes. I purchased a phone with warranty and battery swelling is internal fault not any physical damage to phone. Please note my complaint and try to resolve the issue Vikram [protected] Was this information helpful? | |||||
May 25, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 24, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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