Samsung India — Big dents on washing machine sides

Address:	New Delhi, Delhi, 110077
Website:	www.samsung.com

Sir/madam
My front load washing machine having serial no. 031y5pbgb00146 model no. Wa62h4200hb/tl has been purchased from sham lal krishan lal store in sadar bazar, cds delhi cantt (Phone no. [protected]/11). During installation engineer noticed big dents on the sides of the body.
He told me to contact dealer so i went with images and invoice but they are not cooperating at all.
And after this i called him and told that dealer has become deaf to my grievance. So he told me to contact company.
I hope you don't come with deaf ears and replace my ugly looking washing machine with a dent-free product.
The dealer was responsible for delivering item to my address. He charged me also for safe delivery but who knew that he will give old product with dents in a new covering to dupe.
Now this is your responsibility to order the dealer to replace my washing machine.
Else, i have to seek legal help.