[Resolved] Samsung India — bottom compartment less cooling | |||
Fridge RT 42, complaint no [protected], top compartment full cooling, bottom compartment 25%cooling, attended by service centre, first PCB was replaced, no effect, then two way valve replaced, fresh gas charged, still condition same . Less cooling in bottom compartment, Samsung customer care was informed on 11feb vide above mentioned complaint no. attended by service center on same day and informed that bottom valve is not getting opened, first PCB will be replaced, otherwise valve and fresh gas will be charged . PCB replaced on 15th, no improvement, on 16th valve and gas was charged, after 12 hrs no effect . Problem remain same . Was this information helpful? | |||
Mar 22, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 18, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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