[Resolved]  Samsung India — british samsung award

Website:www.samsung.com/music/en_Uk/125year/postlive.html?lang=en!

Dear sir,

Please guide me to this company, i have receive mail to british samsung award and they told me on mail to give my account number, mobile number, address proof, and any other some detail so please guide me i send detail pr note because they told me on mail i win (£500, 000.00 gbp) from samsung mobile company united kingdom. Please call me at [protected].
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Dec 2, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
This is in reference to your email / letter wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I bought a Samsung headset level u on july 30 2017. Suddenly microphone stopped working. This is not acceptable as i was not using my headset frequently. There is no trouble shooting steps given for this in manual
Samsung India Customer Care's response, Nov 1, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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