Samsung India — Broken gorilla glass replacement | |||
As I'm your loyal customer for the last 10 years and have bought at least 12 mobiles and recently purchased Samsung Galaxy A5 2016, on 29/05/2016 for Rs. 25000 having Gorilla Glass. On 8th july it was accidentaly droped by me and its screen broke. As i took it to customer care but they told me to pay Rs 8500 for the replacement of the screen. If it is such a high end mobile phone and equipped with the Gorilla Glass. Then why should I pay for the screen replacement or samsung is not providing gorilla glass but falsly claims so. . . . Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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