[Resolved] Samsung India — C9 pro not getting power on

Ajay a sable

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400703

I have purchased samsung c9 pro on very first day of launch which was delivered to me in march and mobile was working very fine till now. But when i checked today i. E. 14th july 2017, there was no signal showing on phone, i selected restart phone option pressing power button to fix network, but now phone is not getting switch on..
I am worried for my data and mobile too..
Phone was not wet/ was not fallen down/ nothing happen before this incident.. This was all of sudden.

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Aug 19, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

Ajay a sable

from Mumbai, Maharashtra

Where to submit my contact details

Samsung India Customer Care's response, Jul 20, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd