[Resolved] Samsung India — charger of samsung j7 nxt

deepakjit

from Allahabad, Uttar Pradesh

Address:

225123

I was purchase samsung j7 nxt on dated 27/01/2018. Its charger not working from last 15 days. I was visited service center located at barabanki, u. P. And he asking me for overright the software while my phone working properly he not agree for replace the charger without software. He tell me it's company policy. Its very bad experience for me. Service center of this company is very bad.

Was this information helpful?

No (0)

Yes (0)

Aug 28, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Related Samsung India reviews

View all 18888 Samsung India Reviews

Comments

Chinnan

from Hyderabad, Telangana

Samsung led tv.series 5.purchased in 2010 from bajaj electronic lakadikapul.picture quality good.but anable to hear t audio.sound system not working properly.

Samsung India Customer Care's response, Jul 27, 2018

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd