[Resolved]  Samsung India — charging for mobile repair s7 edge which is in full warranty

Address:Sonbhadra, Uttar Pradesh, 324009

Dear samsung,
I have been using samsung devices for a long time so i decided to purchase s7 edge phone. With in few days i noticed some problem in display i took it to the service center they refused to replace it and ready to repair and they repaired it after some days i was coming home on bike and in rain my phone got wet but when company claims that phone can survive 1.5 meter water for 30 min how this phone could get out of order from small drops of rain might be when they repaired first time they left some loop holes for the set and now they are asking 14000 to repair it.
Please it bieng only one month since i purchased please provide some solution for this i am highly dissatisfied and disappointed.
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Oct 20, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2017
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Sir refrence id provided by samsung care on call: [protected]
My mob no.: [protected]
Please do something i m nt able to use my phone even after paid 40k

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