[Resolved] Samsung India — cheated samsung repair man without doing repairment, taken money and flew away

Padam Dwivedi

from Mumbai, Maharashtra

Address:

Allahabad, Uttar Pradesh, 229412

This is regarding complain number : [protected] where repairmen came to our home for repairing the fridge and told us some issue in compressor and he will come back on monday with some other machine and check find the exact issue. He has taken the money from home flew away. From last two days we are calling him and he is telling i am busy now will come later. This is just cheating with customer.

Detail of the repairmen:
Manoj kumar pandey
Mobile no: [protected]

Complaint no: [protected]

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Aug 3, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd